Windows remote support for private company networks

Support every approved computer.
Keep control visible.

LanRemoteAssist gives IT teams one professional Console for secure native support, Active Directory computer selection, Remote Desktop, VNC and controlled Agent deployment across authorized Windows LAN environments.

Exact-target workflow Encrypted native sessions Metadata-only audit
LRAConnection workspacePrivate LAN
THIS DEVICESupport Console Operator ready
ResolveAuthenticateConnect
REMOTE TARGETApproved computerExact host or IP
SESSION MODELanRemoteAssist native
ACCESS POLICYAttended approval
Designed for internal IT operationsActive Directory awareWindows policy alignedPrivate IPv4 LAN scope
One Console, three connection paths

Choose the workflow that matches the target

Keep common identity, target selection and activity context in one workspace while each protocol follows its own Windows and network security model.

Native remote support

Connect to the exact approved Windows computer through the LanRemoteAssist Agent with encrypted screen and input transport.

Explore native sessions

Directory-aware workflow

Browse the computers your authorized identity can read in Active Directory, then select one exact target without subnet scanning.

Explore directory access

Flexible protocols

Use native LanRemoteAssist, standard Windows Remote Desktop, or an existing VNC server from one consistent Console.

Compare protocols

Controlled deployment

Review the exact target and validated Agent package before an authorized remote installation. Windows policy remains authoritative.

Review deployment controls

Attended or managed

Require local approval for attended support or use explicitly enrolled organization-managed access for approved computers.

Review authorization

Useful audit evidence

Keep connection, deployment and error metadata available for operational review without recording passwords or screen content.

Review audit design
Security by design

Remote support that stays understandable

LanRemoteAssist is built for administrators who need strong control without hiding how the product operates. Targets, identities, services, ports and deployment actions remain descriptive and reviewable.

Open the security overview
01
Exact-target operation

The Console operates on the computer or address explicitly entered or selected by an authorized user.

02
Windows remains authoritative

Authentication, firewall, application control, RDP, VNC and domain policies are respected rather than silently changed.

03
One-time credentials

Windows connection passwords are kept only for the active attempt and are never saved to settings or logs.

04
Visible support state

Attended approval and active-session indicators keep the supported user informed when local policy requires them.

Operational workflow

From exact target to approved session

A predictable sequence reduces ambiguity for both the person initiating support and the person receiving it.

  1. 01

    Select

    Enter one address or choose a computer you are permitted to read in Active Directory.

  2. 02

    Authenticate

    Use the current Windows identity or provide one-time local or domain credentials.

  3. 03

    Authorize

    Follow attended approval or an explicitly enrolled organization-managed policy.

  4. 04

    Support

    Open the chosen native, RDP or VNC session and retain useful operational metadata.

Commercial plans

A subscription model for each stage of growth

Request a formal proposal matched to your number of Console installations, required capabilities and support term.

Team

For focused support teams

A practical starting point for a small number of Console users supporting an internal Windows environment.

  • Native remote support
  • RDP and VNC launch modes
  • Attended access workflow
  • Metadata-only activity records
  • Named-device licensing
Request Team proposal
Enterprise

For governed environments

Plan deployment, security review and licensing around your organization’s policy, scale and operational model.

  • Everything in Business
  • Custom seat and term structure
  • SOC and EDR review package
  • Deployment planning
  • Priority commercial review
Contact enterprise sales

Subscriptions are quoted according to Console seats, assignment model, enabled capabilities, term and deployment requirements. No purchase is completed automatically on this website.

Evaluate LanRemoteAssist

See how it fits your Windows environment

Complete a short business form to receive controlled access to the current evaluation package and quick-start guide.

Request evaluation accessRequest security review →