LanRemoteAssistby GAAICH Systems
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Product capabilities

A disciplined workspace for Windows remote support

LanRemoteAssist brings exact-target selection, Windows identity, protocol choice, deployment review and session activity together without hiding the underlying security model.

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01

Native LanRemoteAssist sessions

Use the Console-to-Agent protocol for a responsive view of the currently active Windows desktop. Native sessions use an authenticated handshake and ephemeral session protection for screen and input traffic.

  • Attended approval or explicitly enrolled organization-managed access
  • Full-desktop scaling and remote input
  • Visible active-session indicator
  • Immediate disconnect and authorization termination
ConsoleEncrypted sessionAgent
Private IPv4 LAN · TCP 5044 · exact target only
02

Active Directory computer browsing

Load computer objects visible to an authorized directory identity, filter a large environment and select the exact DNS host name needed for support.

  • Current Windows identity or one-time directory credentials
  • Domain and organizational-unit context
  • Operating-system and enabled-state metadata when available
  • Asynchronous loading, cancellation and large-list virtualization
ComputerDNS host nameOperating system
NS-FILE-01ns-file-01.company.localWindows Server
ACCT-LT-024acct-lt-024.company.localWindows 11 Pro
OPS-WS-109ops-ws-109.company.localWindows 10 Pro
Protocol choice

Use the connection type the target already supports

RDP and VNC remain normal, independent connection modes. They do not require the LanRemoteAssist Agent.

↗

Native remote support

Connect to the exact approved Windows computer through the LanRemoteAssist Agent with encrypted screen and input transport.

Explore native sessions
⌘

Directory-aware workflow

Browse the computers your authorized identity can read in Active Directory, then select one exact target without subnet scanning.

Explore directory access
▣

Flexible protocols

Use native LanRemoteAssist, standard Windows Remote Desktop, or an existing VNC server from one consistent Console.

Compare protocols
◫

Controlled deployment

Review the exact target and validated Agent package before an authorized remote installation. Windows policy remains authoritative.

Review deployment controls
✓

Attended or managed

Require local approval for attended support or use explicitly enrolled organization-managed access for approved computers.

Review authorization
≡

Useful audit evidence

Keep connection, deployment and error metadata available for operational review without recording passwords or screen content.

Review audit design

Plan a structured evaluation

Tell us the size and shape of your environment. We will help you select the right package and access policy.

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